Effortless To Start
Clients enjoy the Best In Class Ease of Implementation of Insync.AI, powered by our proprietary universal data engine. We make sense of your data no matter what form it comes in or where it lives.
Training Your Custom AI
AI is perishable. AI needs to be trained, and then it needs to be retrained. Insync’s FAQ Engine utilizes proprietary machine learning and natural language models to generate questions and answer pairs.
To Be Human Like
Insync.AI has multi-dimensional context awareness and sentiment awareness. It can change subjects like humans change their thoughts and can sense when a user is getting frustrated. Every client can adjust when a user is passed off to a live agent based on our sentiment analysis.
Speak To Customers In Their Language
Your customers talk about your products in a specific way. We learn their language, in any language. Insync.AI’s AI is N-Lingual and it can even work when users mix two languages in one sentence such as Spanglish (Spanish and English) or Hinglish (Hindi and English).
With Market Leading NLP
Insync.AI’s proprietary NLP models benchmark 25% more accurately at understanding Intent than DialogFlow and Lex.
AI That Learns
Automate Intelligence by deploying our Learning Engine that constantly improves with every user interaction and watch ROI improve over time automatically.
Intent Driven Product Discovery
Serve up the products your customers want with context aware intent based discovery. Make every search a conversation.
Upsell & Transact In Chat
Make automated Support a sales channel and provide Sales Assistance 24/7 with AI that can act like a personal shopper.
In A Truly Omni-Channel Experience
AI Chat on your website, in your mobile App, via Text or SMS, or in Social Channels such as Facebook and WhatsApp - Insync.AI can connect with your customers where they are.
Seamless integration with your tech stack
Insync.AI is a full integration partner of all leading CXM (Customer Experience Management) tools, CRM’s, and other components of eCommerce tech stacks so that Agent handover and case creation is flawless. If we are not already integrated - just give us a data end point and we will build the integration on our end.
Measure CSAT
Compare Virtual Assistant Sessions, Human Agent Sessions, and Combination Sessions to stay on top of your customers’ success.
Totally Secure & Soc 2 Compliant
Insync works without storing any PII and scrubs itself regularly to erase anything that may have been input by accident.
Get Always On - White Glove Service
Get powerful business insights generated by our AI and enhanced by our Data Science team delivered to you on a weekly basis from your Insync AI Expert.
Hustlehub Tech Park
Ground Floor, H210
27th Main, HSR Layout,
Bangalore-560102
India