Agentic Platform — Build · Deploy · Manage

The platform that builds, deploys & manages AI agents

InSync is a full-lifecycle agentic platform. We architect, build, and continuously manage purpose-built AI agents for Higher Education and eCommerce.

48+
Agents in Production
12M+
Interactions / Month
94%
Automation Rate
3d
Avg. Time to Live
AA
Admissions Advisor
ASU Online · Powered by InSync AI
Online
APPLICATION PROGRESS — Priya Mehta · MBA
Student
Program
Documents
App Fee
Submit
I just uploaded all my documents — can you confirm?
Checking your file… reviewing ⏳
⚠ Document Issue Found
"Transcript.pdf" is unofficial. MBA requires official transcripts from your registrar. Risk: flagged.
Personal statement is also missing. Want me to send the full checklist?
Ask anything about your application…
The Agentic Platform
We don't just deploy — we build, deploy & manage

Full-lifecycle agentic platform. Every agent is architected, deployed, and managed with telemetry, guardrails, and human-in-the-loop controls built in.

01 — Build
🏗️
Purpose-built, not generic
Every agent is designed for its domain — fine-tuned on your data, integrated with your systems, and tested against real workflows before going live.
02 — Deploy
🚀
Live in days, not months
Pre-built connectors for 60+ platforms — Banner, Salesforce, Canvas, Shopify, and more. From zero to production in an average of 3 days.
03 — Manage
📊
Continuous improvement
One dashboard across all agents — resolution rates, sentiment, gap detection, and ROI attribution. Agents learn from every human-approved response automatically.
InSync in productionLive across all deployed agents
48+
Agents in Production
Higher Ed & eCommerce
12M+
Interactions / Month
Growing 40% QoQ
94%
Automation Rate
No human intervention
3d
Avg. Time to Live
Kick-off to production
🎓 Higher Education

AI Agents for Higher Education

Purpose-built agents across the full student lifecycle. Select a theme to explore the agents within it.

Trusted by leading institutions across the US
Theme 01
📋
Enrollment & Admissions
Guide prospects from first inquiry through submitted application.
Enrollment ChatApplication AdvisorForm AgentEmail AIStaff Dashboard
5 Agents
Theme 02
📊
Decision Support & Operations
Empower teams with AI intelligence for faster, better decisions.
Transfer ReviewLead IntelligenceContent Intelligence
3 Agents
Theme 03
🎯
Retention & Student Success
Keep students engaged and on track across the enrolled journey.
LMS ChatRisk PredictionFollow-upCourse EvalReflection
5 Agents
Convert prospects into enrolled students — at scale

Five agents across chat, email, in-form guidance, and staff dashboards — reducing abandonment and keeping admissions teams focused on decisions, not paperwork.

📋 Application Advisor — Staff View

Hours of review reduced to minutes

Single interface per applicant — AI-generated summary, live checklist with gaps flagged, and a draft follow-up email ready to send.

AI applicant summary — full context before opening a single document
Live checklist — Complete, Pending, In Progress, Missing at a glance
One-click AI-drafted follow-up email personalized to each applicant's specific gaps
AI SummaryChecklist EngineEmail Draft
Application Advisor · InSync AI
Student View
Agent View
ESCALATED CASES
Alex Chen
MS Comp Sci · Transfer
62%Deadline
Priya Mehta
MBA · Graduate
38%Doc Issue
Jordan Lee
BS Data Sci
15%Eligibility
Alex Chen
Approved
Send Email
AI SUMMARY
Transfer from UCLA, Nov 1 deadline 9 days away. Two items missing: official transcripts & personal statement.
Application Checklist
Online ApplicationComplete
App Fee ($70)Pending
Unofficial TranscriptsComplete
Official TranscriptsIn Progress
Personal StatementMissing
Letters of Rec (0/2)Missing
📝 Application Form Agent

AI guidance inside the form

Embedded directly in the application — detects confusing fields and instantly surfaces plain-language guidance without the student leaving the page.

Field-level AI guidance — click any ? icon for instant contextual help
Eligibility checker — "Do I qualify?" answered in seconds from the applicant's profile
Sidebar chat — full conversational help without navigating away
In-form AIReal-timeDrop-off Reduction
ASU Online — Application Form
📍 Residency & Tuition Classification
Residency Status * ?
Select status
State of Residence *
California
Years at Address
2
Zip Code *
94102
AA
Advisor: Not sure? Click the ? next to any field for instant AI guidance.
👤 Personal Information
First Name *
Kai
Last Name *
Patel
AA
Admissions Advisor
Kai Patel · Transfer · MS CS
Student ✓
Program ✓
Docs
Fee
I'm confused about "Residency Status". I live in CA but want to study online.
📍 Residency — What to Select
Based on where you physically live, not where ASU is located.

You live in California → Select "Domestic Nonresident"
✓ Great — lots of applicants get tripped up here!
✉ Email Enrollment Agent

Your enrollment inbox — handled

The UniMail Agent reads every incoming enrollment email, drafts a contextually accurate reply, and auto-sends above your confidence threshold. Below it, drafts queue for one-click human approval.

Auto-sends above 85% confidence — flags anything below for human review
Learns from every human-approved reply — accuracy improves week over week
Content gap alerts — flags topics the agent can't answer confidently for KB update
AI InboxAuto-SendGap Detection85% Threshold
U
UniMail Agent
Pre-Enrollment AI
QUEUE
Inbox 3
Escalated 2
Sent 12
Confidence threshold
85%
Auto-sends above · Flags below
Marcus Lee — Needs review
Flagged
Financial aid deadline — can I get an extension?
AI DRAFT — FLAGGED FOR REVIEW
Dear Marcus,

Thank you for contacting ASU Online — I'm sorry to hear about your family emergency.

Extension requests for the FAFSA deadline are reviewed case-by-case by our Financial Aid Office. Email [email protected] with "FAFSA Extension Request" in the subject and include a brief statement describing your circumstances.
Approve & send
Edit & send
Escalate
✦ Also in Enrollment & Admissions
💬
Enrollment Chat Agent
24/7 agent on web, SMS, and WhatsApp. Proactively nudges students approaching deadlines, surfaces missing items, and guides them toward starting their application — reducing abandonment with personalized quick replies.
Multi-channelProactive Nudges24/7
🎯
Pre-Enrollment Agent
Nurtures prospects before they apply — scoring intent signals from web, chatbot, and email. Identifies high-fit candidates, schedules campus visits, and delivers personalized program content to move them from interested to applied.
Intent ScoringNurture FlowsVisit Scheduler
Continue exploring Higher Education themes
Theme 01
📋
Enrollment & Admissions
Enrollment Chat, Application Advisor, Form Agent, Email AI, Staff Dashboard
↑ Currently viewing
Theme 02
📊
Decision Support & Operations
Transfer Review, Lead Intelligence, Content Intelligence
3 Agents
Theme 03
🎯
Retention & Student Success
LMS Chat, Risk Prediction, Follow-up, Course Eval, Student Reflection
5 Agents
Give your team the intelligence to decide faster

Three agents that transform how admissions teams process information — all three featured below.

💡 Lead Intelligence Agent

Know which leads to call today

Scores every prospect in real-time using behavioral signals — web visits, chatbot, email, and advisor interactions. Surfaces a ranked list with inferred program interests and recommended next actions.

Real-time lead score (0–100) aggregated across all signal sources
Inferred program interest — AI surfaces what programs they're actually considering
Recommended actions — call, brochure, GMAT waiver, assign advisor
Predictive ScoringSignal AggregationCRM Routing
LI
Lead Intelligence · ASU Online Admissions
24 new today
Lead Profiles
Signal Stream
Executive View
712 this month
AllHotWarm
Maya Patel
91
MBA – Tech Mgmt
GradHot 🔥
Jordan Kim
74
BS Computer Sci
UgradWarm
Renata Osei
88
MS Data Science
GradHot 🔥
Aisha Williams
67
MBA Ed Tech
GradWarm
Maya Patel
91
LEAD SCORE
Program
MBA – Technology Management
GPA
3.7 (self-reported)
Experience
5 yrs · fintech
Financial aid
Seeking
SIGNAL SOURCES
Website
95%
AI chatbot
90%
Advisor
88%
Email
65%
⭐ RECOMMENDED ACTIONS — Hot Lead
Call to confirm fall enrollment timeline
Send MBA cohort brochure — cohort size 26
Flag as GMAT waiver eligible
Assign to team
Send Brief
📊 Content Intelligence Agent

Surface knowledge gaps before students hit a wall

Analyzes thousands of bot conversations to find topics your chatbot fails to answer. Ranks gaps by urgency, mines agent transcripts for verified answers, and generates draft KB articles for one-click publishing.

Gap ranking by query volume and urgency — prioritize what matters most
Transcript mining — extracts consistent answers from human advisors at 88% confidence
One-click publish — approve and push draft content directly to your knowledge base
Gap AnalysisAuto-DraftKB Publishing
CI
Content Intelligence · ASU Online
Live
Content Gaps
7
Bot Failures
3,538
Transcripts
3
Ready to Pub
2
CONTENT GAPS
Tuition for Int'l Students
Financial Planning · HIGH
847 queries +23%
Credit Transfer — Foreign
Academic Planning · HIGH
612 +47%
GI Bill Processing Time
Financial Aid · MED
339 +16%
FINANCIAL PLANNING
Ready to Publish
Tuition Payment Plans — International Students
847 students · +23% this quarter · 6.8% of all queries · High urgency
Student Queries
Website Source
Agent Transcript
Extracted Content
Payment Plans for International Students
Students enrolled at ASU Online, including F1 and J1 visa holders, are eligible for ASU's installment plan.

How it works: 4 equal payments per semester · First payment due 30 days before start · Fee waived first-time participants
✓ Approve & Queue for Publishing
🔄 Transfer Review Agent

Transfer decisions in minutes, not weeks

Evaluates transfer applications against institutional policies, maps credits to your equivalency tables, flags documentation gaps, and drafts a notification email — all in a single tabbed interface.

Policy checklist — AI verifies each line item and flags unmet requirements
Credit mapping — original, converted, grade, AI decision, admin override in one table
Draft notification email — generated from outcome, editable, dispatched in one click
Policy EngineCredit MappingException Routing
Transfer Review Console
Live Analysis
Policy Checklist
Credit Mapping
Draft Notification
0/6 confirmed
MW
Marcus Webb
Symbiosis College India · Transfer · Pending
12%
complete
AI Assessment — Hold Required
No official transcripts, no institutional notes, no high school records. Application held pending required documents.
Accreditation / Credential Evaluation
No US regional accreditation. WES or ECE course-by-course evaluation required.
Official Transcripts — Symbiosis College
Student-submitted copies not accepted for international credential evaluation.
F-1 OPT Immigration Status
ISSC sign-off mandatory before any admission decision can be issued.
COURSECREDITSCONV.GRADEAI STATUS
BBA-001 Bus. Comm.300APending
BBA-002 Financial Acctg.300APending
Continue exploring Higher Education themes
Theme 01
📋
Enrollment & Admissions
Enrollment Chat, Application Advisor, Form Agent, Email AI, Staff Dashboard
5 Agents
Theme 02
📊
Decision Support & Operations
Transfer Review, Lead Intelligence, Content Intelligence
↑ Currently viewing
Theme 03
🎯
Retention & Student Success
LMS Chat, Risk Prediction, Follow-up, Course Eval, Student Reflection
5 Agents
Keep every student on track — before it's too late

Five agents across the enrolled student lifecycle — in-course support, at-risk early warning, feedback loops, and course quality analytics.

🎓 LMS Chat Support Agent

In-course AI support — without leaving the LMS

Embedded inside Canvas, Blackboard, and Moodle — answers course-specific questions using the student's actual materials, finds lecture timestamps, surfaces practice resources, and escalates to instructors when needed.

Course-aware context — reads the student's enrolled materials and lecture content
Lecture timestamp search — pinpoints exactly where a concept was covered in video
Intelligent escalation — routes to instructor with full conversation context
LMS EmbeddedCourse-Aware24/7
IS
LMS Assistant — Canvas
Online
📚 BIOL 201 — Week 7: Krebs Cycle
Prof. Lee · Lecture ended 35 min ago
Week 7 · Cellular Respiration & ATP Synthesis
I don't understand the Krebs cycle from today's video 😕
Happy to help! The Krebs cycle runs 2x per glucose molecule inside the mitochondria — each turn produces NADH and FADH₂ for the electron transport chain. Want the exact timestamp from Prof. Lee's lecture?
Yes! And practice problems?
📚 Resources Found — BIOL 201
Timestamp: 28:14 in today's lecture (enzyme cycle walkthrough)
Practice: 3 sets in your course materials
Additional: 2 Khan Academy links added to your study list 🔗
Anything else from today's session? I can help you prep for the Week 8 assessment.
Ask about BIOL 201 materials…
⚠ Risk Prediction & Follow-up Agent

Identify at-risk students before they disengage

Continuously monitors LMS activity, grades, attendance, and login frequency. When risk scores cross your threshold, the Follow-up Agent sends personalized outreach automatically — logged for advisor review.

Continuous risk scoring across LMS activity, grades, attendance, and engagement
Auto personalized outreach triggered by risk thresholds — email, SMS, or in-app
Advisor alert queue with full student context — act on the right cases first
Early WarningML PredictionAuto Outreach
Risk Prediction & Follow-up · Week 7
12 flagged
Monitored
847
At-Risk This Week
12 ▲3
Outreach Sent
9
STUDENTRISKSTATUSACTION
Jordan Kim
3 absences · 64% grade
88%
HighSent ✓
Sam Rivera
Grade drop · 2 late submissions
79%
HighSent ✓
Lena Müller
Declining LMS activity
62%
MedQueue
Ayo Taiwo
Steady engagement
22%
Low
RECENT OUTREACH — AUTO-SENT
To: Jordan Kim — "Hey Jordan, we noticed you've missed a few sessions. We're here to help — want to connect with your advisor or access tutoring support?"
✓ Opened · 2h ago · 89% open rate this week
🔄 Student Reflection Agent

Close the loop between feedback and action

After every session, students complete a short AI-guided reflection. The system aggregates cohort responses, surfaces themes to instructors, and shows students when their feedback actually changed something — building trust through a genuine feedback loop.

Post-session reflections across all enrolled courses in one clean dashboard
Loop Inbox — students see when instructors acted on their cohort's feedback
Semester streaks and completion stats — gamified for consistent engagement
Post-sessionCohort ThemesLoop Inbox
Student Reflection Dashboard
Good afternoon, Jordan.
Tuesday, Week 6 · 2 reflections pending from today's sessions
REFLECTION READY
COMP 1810 · Intro to Programming
Today's session: Recursion & the call stack · Ended 35 min ago
Begin →
COMP 1810
Intro to Programming
Pending
MATH 1910
Calculus I
Pending
ENG 1200
Academic Writing
Done ✓
BIO 1010
Intro to Biology
Done ✓
✓ Loop Closed — COMP 1810
Prof. Lee adjusted the session structure in response to cohort feedback about second-half lecture pace. Your voice made a difference.
14
Reflections submitted
3
Loops closed
6w
Consistent streak
✦ Also in Retention & Student Success
📬
Follow-up Agent
Works in tandem with Risk Prediction — automatically sends personalized messages via email, SMS, or in-app when students hit risk thresholds. Each message is tailored to the specific signals (absences, grade drop, LMS inactivity) and logged to the advisor queue for awareness.
Trigger-BasedPersonalizedMulti-channel
📋
Course Evaluation Agent
Aggregates evaluation responses at scale, runs sentiment analysis across teaching, content, pace, and support dimensions, clusters open-text feedback into actionable themes, and delivers structured faculty reports — so instructors know exactly what to improve next term.
Sentiment AITheme ClusteringFaculty Reports
Continue exploring Higher Education themes
Theme 01
📋
Enrollment & Admissions
Enrollment Chat, Application Advisor, Form Agent, Email AI, Staff Dashboard
5 Agents
Theme 02
📊
Decision Support & Operations
Transfer Review, Lead Intelligence, Content Intelligence
3 Agents
Theme 03
🎯
Retention & Student Success
LMS Chat, Risk Prediction, Follow-up, Course Eval, Student Reflection
↑ Currently viewing
🔧 Custom Agents

Don't see exactly what you need? We build it.

Our platform is designed for custom builds. If it involves reading, deciding, drafting, or escalating — we can build an agent for it on your data and in your systems.

Talk to Our Team See Deployment Process →
🏛️
Financial Aid Processing Agent — automate verification, eligibility checks, and award letter generation for your specific aid programs.
📦
Returns & Warranty Agent — custom logic for your return policy, warranty lookup, and SKU-level exception handling.
🔍
Accreditation & Compliance Agent — monitor and flag documentation gaps across programs, faculty, and reporting requirements.
💬
Any workflow you have in mind — we scope, build, and manage it on the InSync platform like any other agent.
🛒 eCommerce & Consumer

Agents that sell, support & delight

Agents that know your catalog, understand purchase intent, and guide every customer to the right product — every time.

Powering world-class consumer brands
Customer Service Agents
Customer Chat Agent
💬
Customer Support
Floor & Decor · InSync AI
1.2k active
Hi! Welcome to Floor & Decor 🏠 I can help with products, order tracking, stock, or installation advice.
Order #38291 hasn't arrived — can you check?
📦 Order #38291 — In Transit
Delivery: Tomorrow by 8 PM. UPS: 1Z9XX231. Set a reminder?
Is Calacatta marble 24×24 in stock?
✓ In Stock — Austin TX (4.2 mi)
847 sq ft at $4.29/sq ft. Add to cart? 🛒
Ask about products, orders, returns…
Customer Service
Chat Support Agent
Handles order tracking, returns, inventory checks, and product questions at scale — integrated with OMS, CRM, and live inventory. Routes complex cases with full context.
OMS ConnectedLive InventoryReturns
Email Support Agent
Alex T. — Return Request
AI auto-replied with return label · 2 min ago
Auto-sent
Maria C. — Wrong item received
Draft ready · 68% confidence · awaiting approval
👤
Enterprise B2B — Installation Quote
Complex — escalated to human team
Customer Service
Email Support Agent
Reads, triages, and auto-responds to every customer email. Resolves 78%+ automatically — queues the rest for one-click human approval. Learns from every approved reply.
Auto-TriageSmart RoutingAuto-Reply
Product Intelligence Agents
🏠 Floor & Decor — Product Agent

From inspiration to confident purchase

Understands tile specs, coverage calculations, and finish compatibility — guiding customers from vague idea to precise product selection and add-to-cart in a single conversation.

Natural language search across 50,000+ SKUs — style, finish, and use-case queries
Coverage calculator — sq footage to exact box quantity with waste factor
Add-to-cart integration — conversation ends in a purchase, not a search page
50K+ SKUsCoverage CalcCart Integration
🏠
Floor & Decor Assistant
Product Expert · InSync AI
Live
Tiling a 200 sq ft kitchen. White marble look, gray veining, budget ~$5/sqft.
Perfect for kitchens — I matched 3 options for your budget:
✦ 3 Products Matched for Your Specs
🪨
Calacatta Marmi
$4.29/sf
4.8★ · Best Seller
Bianco Verato
$3.79/sf
4.6★
🔲
Statuario Lux
$5.19/sf
4.9★
For 200 sq ft + 10% waste: 22 boxes, $943.80 total. In stock at Austin TX. Add to cart?
Add 22 Boxes to Cart — $943.80 🛒
Ask about grout, tools, installation…
✈ HorizonHobby — Product Agent

The expert that knows every RC part

Deep knowledge across 80,000+ RC parts, planes, drones, and boats. Answers technical compatibility questions, matches to skill level, and bundles accessories with automatic discounts.

Compatibility engine — "Will this ESC work with my motor and battery?"
Skill-level matching — right entry point from beginners to advanced builders
Bundle intelligence — complete upgrade kits with automatic 10% bundle discount
80K+ PartsCompatibility AIBundle Pricing
HorizonHobby Expert
RC & Hobby Specialist · InSync AI
Live
I want to upgrade my Traxxas Rustler to brushless. What motor and ESC?
Velineon system is the OEM-approved path — no wiring mods needed:
✦ Upgrade Analysis — Traxxas Rustler
Traxxas Velineon 3500kV + VXL-3s ESC
Bundle TRA3350R · Direct Fit · No mods
In StockDirect Fit
$129.99
4.9★ (2,841)
Speed: 35 mph → 65+ mph
Add a 3S LiPo battery for full power. Bundle discount = save $22. 🎁
View Bundle — $198.99 (Save $22) →
Ask about compatibility, specs, kits…
📊 J.Crew — Content Gap Agent

Surface product content gaps before customers leave

Analyzes thousands of J.Crew chat conversations to identify product questions your chatbot consistently fails to answer — size guides, fabric questions, styling advice, availability. Surfaces the gaps, drafts content, and queues it for merchandising approval.

Product gap ranking by query volume — which questions are causing the most drop-off?
Agent transcript mining — extracts answers your customer service team already gives
Merchandising queue — approve and push content to PDP pages and chatbot KB
Product Gap AnalysisAuto-DraftPDP PublishingChatbot KB
CI
Content Gap Agent · J.Crew
Live
Product Gaps
11
Bot Failures
2,841
Transcripts
5
Ready
3
PRODUCT GAPS
Size guide — Stretch Chino
Sizing Help · HIGH
623 queries +41%
Extended sizes — Blazers
Inclusivity · HIGH
489 +38%
How to style — Trench Coat
Styling · MED
312 +19%
SIZING HELP
Ready to Publish
Size Guide — Stretch Chino Pants
623 customers · +41% this month · customers leaving without purchase
Chat Queries
PDP Source
Agent Transcript
Draft Content
Stretch Chino — Fit & Sizing Guide
Our Stretch Chino runs true to size with a slim fit through the hip and thigh. For a relaxed fit, size up one. Available in waist 28–40, inseam 30–34.

Fabric: 97% cotton, 3% elastane · Machine washable · Wrinkle-resistant
✓ Publish to PDP & Chatbot KB
Edit
Platform Infrastructure
Enterprise-grade from day one

Every agent — pre-built or custom — runs on the same infrastructure with the same security, compliance, and observability guarantees.

🔐
SOC 2 Type II + FERPA
Certified secure. FERPA and CCPA compliant. Your data never trains our models. Full audit trails on every interaction.
🔗
60+ Native Connectors
Banner, Ellucian, Salesforce, Canvas, Blackboard, Shopify, Magento, and custom REST APIs — agents live in your existing stack.
🎛
Human-in-the-Loop
Configurable confidence thresholds, approval gates, and escalation routing. Set automation levels you're comfortable with.
📊
Unified Observability
One dashboard — resolution rates, sentiment, escalations, conversion lift, ROI attribution, and full conversation replay.
📈
Continuous Improvement
Agents learn from every human-approved response automatically — no manual retraining required.
3-Day Deployment
From kick-off to live agent in 3 days on average — pre-built templates, tested integrations, dedicated launch engineer.

Ready to build your first agent?

Book a 30-minute call. We'll show InSync agents live in your environment and scope what a custom build looks like for your workflows.

Request a Demo

See InSync agents live
in your environment

Book a 30-minute call with our team. We'll demo agents running in your tech stack and scope a custom build for your workflows — no commitment required.

Live demo in your actual environment
3-day deployment, not months
SOC 2 Type II · FERPA · CCPA compliant
No commitment — explore before you commit
Get your personalised demo
We respond within 1 business day.
🎉
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