Did you know that providing customers with hassle-free and comprehensive support can supercharge your sales? Yes, that’s why we’re here at Insync, to help businesses stand out with an exceptional customer experience. How do we do it? We do it with an all-in-one solution: our advanced AI chatbot. Assisting consumers with efficient and intelligent support is what our AI chatbot does best. Whether you’re a growing company or a market leader, our customer support automation tool helps you communicate better with customers and push your business forward.
In simple words, it uses text messages to imitate human-like conversations with users. Its primary goal is to assist users by answering their questions. The best part is that you won’t have to wait long for it to happen. In just a few weeks, we custom-build and deploy the entire platform in three steps. And you’ll be able to provide the best customer service possible sooner than you ever imagined.
Do you want to know more about our comprehensive customer service software? Request a Free Trial today.
Consumers have a plethora of inquiries for which they require prompt and reliable answers. But as your business grows, paying attention to each of them becomes more difficult. Previously, corporate organizations outsourced their customer service to call centers and contact centers. And it is both costly and out of date. On the other hand, startups lack the necessary resources and hence end up with dissatisfied clients. No matter what, customer relationship management (CRM) should not be overlooked.
So, the best person to answer customers’ inquiries is someone who is extremely intelligent. And that person shouldn’t take breaks or take naps. Instead, they need to be available to assist consumers 24 hours a day, seven days a week. Can that person possibly be a human being? No, humans can’t work that way. But a CSM tool—in this case—our super-intelligent chatbot, can manage it all. And it benefits your business in many ways, including:
When you can’t pick up the phone or accept a chat, our AI chatbot can assist customers. Provide continuous support and ensure that each customer receives the help they require.
Starting with the first contact, lead consumers by hand. To make customers feel taken care of, use interactive components to guide them through your website and provide tailored recommendations.
Increasing costs does not have to be a part of growing your business. Support automation allows you to scale your customer service without adding more people to your team.
Customer support tools reduce wait times by quickly responding to user questions. They gather information about clients and their needs, allowing your team to address problems faster.
Customer service is effortless, thanks to a combination of AI technology and a human touch. Your consumers can self-serve, address common problems, and interact with human agents when necessary, thanks to our AI chatbot.
Yes, we know that there are hundreds of chatbots available. InsyncAI chatbot, though, is unique. It’s really intelligent, simple to integrate, and scalable. Many chatbots are incapable of handling structured or unstructured data, which can be detrimental. But our chatbot software can. And the best part is that we’ve created technology to meet your users right where they are. As a result, regardless of whether they contact you via the web, SMS, Facebook, or in-app, the technology provides a consistent experience managed by a single engine. You can also use it with any CXM backend.
Artificial intelligence is now widespread, and it helps us solve millions of problems. So, why not use it to support automation? Yes, we did it, and uniquely. Because of this distinction, a natural language process unfolds. In other words, it uses NLP algorithms to interpret human speech and give well-tailored responses. Furthermore, the chatbot out-learns itself by studying user input and continuously improving its performance. As a result, you enjoy the following benefits:
The future of CRM is AI, and our chatbot is the first step toward that future.
