The smartest enterprise-grade AI
integrated to your CRM and CSM stack.
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The smartest enterprise-grade AI chat technology integrated to your
CRM and CSM stack
AI with EQ
Our scalable, proprietary platform brings together the leading
technology to help solve complex conversational problems — from
NLP, deep learning and voice synthesis to automatic data
categorization, sentiment detection and context awareness.
Structured or not, here AI come
Handles any data – structured or unstructured – integrating your
backend customer systems, live chats, or knowledge database in
order to aggregate and provide the best and most timely
information to your customers.
Be aware across multi dimensional context states
Goes beyond the immediate user interaction and gains awareness of
user intention, past interactions, and predicted needs.
Meet your users where they are
Whether your user reaches you on the web, in-app, Facebook
messenger, or SMS – provide a consistent experience managed with a
Gain insight on real user needs
Beyond real-time insights on platform performance, Insync provides
interaction insights on your users’ behavior to empower brand,
product, operations, and CS teams.
Integrates with any
We’ve done all the API integration work across major CXM and
engagement systems so you can launch without missing a beat.
Transfer to your people seamlessly
Integrated with Salesforce, Zendesk, ServiceNow just to name a
few, we can transfer contacts to agents whenever needed to ensure
that your customer is supported no matter what.
The Insync Technology Difference
DONE FOR YOU
Whitelist our servers and paste 20 lines of JS where you want
chat to live. That’s it.
Insync Resolution Rates improve with every interaction due to
our Universal Learning Engine.
Everything we build is custom and based on your users’